Data protection
Wildegoose Nursery comply with the Data Protection Act 1998, and electronic communications will be made in accordance with the Privacy and Electronic Communications Regulations (PECR) and General Data Protection Regulation (GDPR), 2018. We collect the personal data that you may volunteer as part of placing an order or when signing up to receive our newsletters.
Consent
By using this web site you consent to us using the personal information you have given us and to our use of ‘cookies’, as outlined in this privacy policy.
The information we collect
Your name, billing/delivery address, email and phone number.
We will also collect and hold information about any contact you have with us as a customer or visitor to Wildegoose Nursery, and this may include: details of correspondence sent to you or received from you; purchases you have made at Wildegoose Nursery.
What we do with the information
We use this information to understand your needs and provide you with a better service.
We may, from time to time, send promotional emails about upcoming events, new plants/products or other information which we think you may find interesting using the email address which you have provided.
We will never share your details with anyone else except where we have to disclose your contact information to our chosen courier (currently APC) , however they may not pass on this information to others or use it for their own marketing purposes.
You can at anytime ask us to remove or amend your details from our database by contacting us at Wildegoose Nursery:
E mail: office@wildegoosenursery.co.uk
Phone: 01584 841890
Post: The Walled Garden, Lower Millichope, Munslow, Shropshire, SY7 9HE
Security
Wildegoose Nursery takes credit card data security very seriously. For that reason, we use Stripe to securely handle credit card information. Stripe is a Validated Level 1 PCI DSS Compliant Service Provider. When your order is placed on our website, your personal information is encrypted using SSL. We do not receive any of your credit/debit card details as this is handled entirely by Stripe.
Cookies statement
Like many other e-commerce websites, we use ‘cookies’ to store and track information about your usage of our site. Cookies are small pieces of information that are transferred from our site and stored by your browser in a small text file on your computer. They are used when you visit our site to record temporary data relating to your visit, this in turn helps optimise the functionality of the website and enhance your user experience.
By using this website you agree to allow it to set cookies on your computer.
If you do not want to use “cookies”, most Internet browser programs will permit you to turn them off. If you do this, you will still be able to access our site as normal but some processes that depend on cookies may not work properly. If at any time you wish to delete existing cookies, please refer to the help and support area of your web browser.
Google analytics
When someone visits www.wildegoosenursery.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Privacy statement last updated, 19th October 2021.